Privacy policy
This policy explains how Tenens AI Ltd handles information collected through this website and its pharmacy pilot process.
Your data
Pharmacy data remains under the pharmacy's control.
Read-only pilots
Pilot analysis uses exports and does not alter dispensing workflows.
UK GDPR
Processing is designed around United Kingdom data-protection requirements.
Information we collect
Through the pilot and early-access forms, Tenens may collect your pharmacy or group name, contact name, work email, phone number, number of sites, approximate NHS dispensing volume, Patient Medication Record system, working-capital interest and any information you include in the notes field.
During a pilot, Tenens may also process read-only pharmacy exports and related commercial records needed to assess line-level margin. The exact data scope, roles and instructions will be documented before pilot processing begins.
How and why we use information
We use enquiry data to respond to requests, assess pilot suitability, arrange onboarding, provide support and maintain business records. We use pilot data to deliver the agreed analysis, improve data quality and protect the security and reliability of the service.
Depending on the activity, the lawful basis may be taking steps at your request before entering a contract, performing a contract, complying with legal obligations, or Tenens' legitimate interests in operating and improving its business. Where consent is required, it can be withdrawn for future processing.
Security and retention
Tenens applies technical and organisational controls appropriate to the information and the service. Specific security and hosting commitments will be documented in the applicable pilot or service terms.
Enquiry and pilot information is retained only for as long as needed for the purpose collected, legal and regulatory obligations, dispute handling and legitimate business records. More specific retention periods may be set out in pilot or service terms.
Your rights and how to contact us
Individuals may have rights to access, correct, erase, restrict or object to processing, and to data portability. Rights depend on the circumstances and may be limited by law.
To make a request, write to Tenens AI Ltd at 33 Mead Court, Knaphill, Woking, GU21 2JP, England. Tenens AI Ltd is registered in England and Wales under company number 17179129. You may also complain to the Information Commissioner's Office at ico.org.uk.